What is the connection between ERP and e-business?

What is the connection between ERP and e-business?

E-business stands for 'electronic business', which involves communications and doing business electronically through the Internet. E-business is defined as the use of electronically enabled communication networks that allow business enterprises to transmit and receive information.

It can significantly improve business performance by strengthening the linkages in the value chain between businesses (B2B) and consumers (B2C). Besides increasing efficiency in selling, marketing and purchasing, e-Business achieves effectiveness through improved customer service, reduced costs and streamlined business processes. Furthermore, e-Business creates a strategic, customer-focused business environment for shared business improvements, mutual benefits and joint rewards.

Companies use the Internet to implement customer relationship management (CRM) and supply chain management (SCM) capabilities, which enabled them to link their operations seamlessly with customers and suppliers.

For example, a beverage manufacturer with 40% growth and Rs. 700 crore in annual sales revenue sells its products through 150 distributors nationwide as well as general stores and cafes in the country. By using ERP system and e-Business platform, the salespersons can track sales and promotions through the Internet and are provided assistance and suggestions to enhance their performance. The sales persons and distributors have access to commission reports and they can track and adjust sales orders. Through consolidating its financial, compensation, sales and depletion data into a single report, the organization prevents out-of-stock and partial shipments. The increased need for more labour force to handle customer service issues in the past was also eradicated by integrating ERP system with e-Business.

For more information kindly visit: http://www.eresourceerp.com/connection-between-ERP-and-e-business.html

Contact us at:

TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra, Tel: +91 22 41118000 / 8049 (50 lines)

e-mail (Sales): sales@eresourceerp.com,

Web site: www.eresourceerp.com | http://nfra.eresourceerp.com/

Operational efficiency with ERP and eBusiness

Operational efficiency with ERP and eBusiness
SOME of the organizations may be wondering why a Web-based ERP application is needs to be implemented. The answer is simple. A well run Web-enabled ERP system will make the entire value chain very powerful. The companies that have successfully implemented ERP system will become the masters in helping other suppliers to integrate ERP and eBusiness to create a Web-based extended ERP environment.

Anyone will agree with the point that the traditional businesses spend a lot of time, effort for communicating business information and making and accepting payments. But eBusiness do the same thing over digital networks. Thus, the savings in terms of time, effort, error reduction, etc, are quite dramatic.

With making its operations eBusiness, the organizations can accept payments - credit card payments, digital cash, etc - over the Internet. The use of electronic media for information and transmission and financial transactions greatly reduce the time required for completing a transaction at the same time automating the business process involved.

Of late many of the organization consider Web-enabled ERP as their most important and strategic platform because it provides a solid foundation and information backbone for eBusiness. When a business application like an ERP system is enhanced with the eBusiness capability, i.e. making it a web-based ebusiness enabled ERP, they supercharge each other. eBusiness is the best vehicle to share business information with partners for creating major B2B synergies.

A fully integrated web-based ERP system like eresource ERP will capture and create accurate, consistent and timely relevant data, and assist in intelligent business decision-making. The impact of ERP/e-Business integration is substantial, ranging from reduced inventory and personnel level to improved order and cash management. It also results in improved customer responsiveness, reduced IT costs and the availability for value-added activities.

The successful organizations are continuously modifying their methods in serving their clients which also increases their profit margin. To achieve this positive result, organizations have to intelligently integrate the supply chain, so that information, material and money automatically flows up and down the supply chain at high-speeds without any glitches.

Organizations also need to woo the customers with personalized services. What every top people in the management side must realize that is in today's competitive world, there is no consistency in the loyalty of a customer. It is always changes. In this age of Internet and other fast phased communication era, information is freely available and it is highly possible for the customer to switch loyalty without any indication when there are better quality services available in the market. Therefore the organization should not waste time and must collect information about the customers and analyze it to find the customer preferences, purchase patterns and so on. To do this it must have a good customer relationship management system (CRM).

It is also to be remembered that just keeping customers happy and offering personalized service will not have any effect if the operating efficiency of the company is poor. In order to improve efficiency and to have better information integration, companies should have an effective Web-enabled ERP system in place. An efficient and well-implemented ERP system like eresource ERP can raise the productivity to unprecedented levels.

check this link : http://www.eresourceerp.com/Operational-efficiency-with-ERP-and-eBusiness.html