After sales support system

                                   

                                  After sales support system

Service Management Module

Eresource ERP Service Management module is to log and render timely support to the customers after sales. The module helps to meet the demand of customers by providing them the facility to access information and answer to the service request.

By implementing this module the customer is supported by round-the-clock service by us. This feature facilitates all necessary information and solutions the customers required to help themselves, anytime and anywhere.
The customer can log the support call; these calls can be assigned to the respective site engineers. The site engineers view all calls allotted them. After the call is attended and addressed, ability for site engineers to capture the call information available in this module.

Furthermore, customer can view this product information, support agreement and support call status. Any spare part required for this call can be requested by the site engineer. The service management module also allows creating service invoice and spare part invoice

For More Information Check This Link   : http://ow.ly/4n6g1i   

Contact Us : 


MUMBAI
TMA House, 1st Floor,Road No 16, Plot No. 6,Wagle Industrial Estate,Thane (West) 400 604, Maharashtra 
Tel: +91 22 41118000 / 8049 (50 lines),   +91 22 25828775

UAE
eresource Middle East FZE,P.O Box: 513071, Sharjah, United Arab Emirates    
Contact Person: Sudheer Soman Nair, CEO, 
Mob: 00 97155 9018499 email: sudheer.nair@eresourceinfotech.com

OMAN
eresource,P.O BOX No 1046, PC-130, CPO, Al-Azaiba, Muscat, Oman  Tel + 968 2 459 7226/7/8  Mob: + 968 90157499 Contact Mr. Sudheer 

Nair \ Mr. R. Ramesh email: sudheer.nair@eresourceinfotech.com
www.eresourceerp.com